Refund policy

Refund policy

*Last updated: 30 October 2026*

Free trial. The Starter plan starts with a 7-day free trial. To start it you add a card for verification only: nothing is charged
during the 7 days. To check your card your bank may show a 1 SAR authorisation that is cancelled automatically (with Apple Pay, a 1 SAR
payment that is refunded automatically). If you cancel before the trial ends, you are never charged.

After the trial. On the day the trial ends, your Starter subscription starts and the monthly price shown when you added your card
(VAT included) is charged to your saved card, then every month. We email you about two days before the first charge. You can cancel any
time from the Billing page: your plan stays active until the end of the period you have paid for, and it is not renewed after that.
Payments for a period that has started are not refunded.

Other plans. Growth, yearly plans and Enterprise are charged when you choose them. Choosing a paid plan during the trial ends the trial
and charges that plan the same day.

When something went wrong. If you were charged twice, charged after cancelling, or charged the wrong amount, tell us from the Billing
page ("I paid by mistake or something went wrong") or at hello@jasir.app. We check every request, and when the charge was our mistake we
refund it in full to the card it came from. Refunds usually reach your card within 5–10 business days, depending on your bank.

Contact. hello@jasir.app · +966 54 431 7796